Janice was Hank Schrader's secretary at the Albuquerque DEA Field Office.
Hank's final RV lead hits a dead end. He asks Janice to check again with the DMV to see if any RVs were overlooked during their first search.
Janice tells Hank that the DMV found an additional RV. Its registration wasn't renewed, but the vehicle was never reported as non-operational, destroyed or stolen. ("Más")
Unable to stop dwelling on his investigation into Walter White, Hank gets Janice to rearrange his meetings before leaving the office for the day. ("Confessions")